Cost Effective, Outsourced IT Support
Reliable and effective IT support, network maintenance and user assistance are part of the services we provide to ensure your systems perform as they should, saving you time and giving greater flexibility.
By outsourcing all or part of your IT support, not only are you able to access a greater depth of IT knowledge, you also get the following benefits:
- An IT professional on hand for any user or network issues you may have.
- Proactive IT help, monitoring your network’s heath in real time to flag warnings before problems arise.
- IT advice and consultancy
- Cost effective outsourced IT support team.
- Attentive and friendly support desk staff that speak plain English rather than confusing technical jargon.
- Microsoft accredited IT support staff.
Ashgoal Network Support
Choose from one of our 3 IT support packages or blend your own to perfectly match your businesses needs:
On-demand support with a guaranteed response time for critical problems.
Unlimited telephone, email and remote log-in support.
Ash React Plus
On demand on-site and remote support.
Unlimited telephone, email and remote log-in with included onsite support.
Proactive support and ongoing maintenance through regular on-site administration.
Unlimited telephone, email and remote log-in support with unlimited reactive onsite support.
| Telephone Support | Disaster Recovery |
| Remote Log-In | Procurement Advice |
| On-Site Support | Backup Management |
| Proactive Administration Visits. | Security Testing And Patching |
| 24/7 Server Monitoring | and much more… |



Benefits of a secure network
Having a secure network in place
also allows you to benefit from our
additional services including;
Remote working with access to all office functions,Mobile email and CRM on the move or Electronic fax to email.
For further information please complete an enquiry form
Microsoft Certified
Our engineers are MCSE accredited to Microsoft Certified Systems Engineer certification which proves their expertise in designing and implementing the infrastructure for business solutions based on the Microsoft Windows Server platform and Windows Server System.
For you, this means that you have professional support when you need it from someone who is trained in the systems you use. This speeds resolution times and means that you are also backed up by Microsoft.




