Regular On-Site Maintenance

Proactive administration day visits are the key to our Total Care support service.  Full-day on-site maintenance days ensure your network and people are cared for. Problems are solved before you know they are there, your users receive the additional support they need and your network is kept technically up to date.

• Server & Network Checks
  Designed to identify potential future problems and resolve them before they become an issue and cause downtime.

• User Issues
  Desk side support for your users and face-to-face contact with your central point of contact to overcome any system issues or queries.
   

• Network Development
  Time dedicated to adding to, or improving, your network. These are just some of the things this time can be used for:
   
  • Adding new computers
  • Installing new software
  • Upgrading backup devices
  • Identifying useful technologies

Network administration time means that small project implementation is INCLUDED in the price of your support. There is no need to book and pay for additional time.

Being proactive means that you look forward and strategically plan for the future.